BOUTIQUE/ONLINE

  • Refund the item (s) to us in its original condition and packaging within 7 days of the email confirming shipment.
  • All returned item[s] are subject to quality control inspection and approval.
  • Item (s) must be unused/unwashed/unworn and in the exact condition when purchased. You must present the original receipt and it must also be in the original packaging together with the tag/label.
  • Sale and discounted item (s) are not eligible for refund or exchange.
  • Only purchase made at our boutique is eligible for refund or exchange.
  • You can exchange it for another size or color, as long as it is the same design.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Following reasons will not be considered as valid grounds for refund or exchange, such as “I don’t want it anymore”.

REFUNDS

Once your return is received and inspected, we will contact you either by email/phone call to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.